Backoffice
All questions related to the Backoffice app
3 articles
Users
Questions related to the Users section of the Backoffice
- How to reset a user’s password in the BackofficeUse this article when a user needs their password reset or cannot access their account.
- Who can reset my password?You can reset your password yourself, or ask someone with a higher role to do it for you.
- How to unlock a user account?Since February 23, 2026, due to enhanced user account security measures: Personal accounts are automatically locked after 5 incorrect password attempts. Generic (shared) accounts are automatically locked after 10 incorrect…