Tarmac Technologies

All questions related to the Backoffice app

Backoffice

Use this article when a user needs their password reset or cannot access their account.

How to reset a user’s password in the Backoffice

You can reset your password yourself, or ask someone with a higher role to do it for you.

Who can reset my password?

Since February 23, 2026, due to enhanced user account security measures:
Personal accounts are automatically locked after 5 incorrect password attempts.
Generic (shared) accounts are automatically locked after 10 incorrect…

How to unlock a user account?

Questions related to the Users section of the Backoffice

Users

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