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How do Air France/KLM users access to AGOA?

Air France/KLM users access AGOA through HABILE.

Air France/KLM users access AGOA through HABILE, Air France-KLM's own authentication system. AGOA is part of the Air France-KLM IT tools catalogue, which also enables automated data feeds (door milestones from ACARS, passenger figures from Altea, etc.).

How to log in

  1. Go to the AGOA authentication page: https://agoa.tarmactechnologies.com/

  2. Enter an Air France or KLM email address, then click Login.

  3. You'll be redirected to the HABILE authentication page — proceed as usual.

  4. After HABILE authentication, you'll return to AGOA with access to the airports (stations) you're authorized for.

If you're sent back to the Tarmac login page after HABILE authentication, enter your email address again. If it still doesn't work, contact support.

Important: you can only log in with HABILE on AGOA Web. It doesn't work on the AGOA mobile app (Android or iOS).

Managing agent access (PASHAS)

UA2 grants access to the app itself; PASHAS (https://pashas.airfrance.fr/) controls which stations an agent can reach. Tarmac Technologies no longer manages these access rights directly.

  1. Go to PASHAS and click Agents.

  2. Add a new agent with their ID (Matricule), airline code (AF or KL — either grants access to both airlines), and station.

  3. The first station you add becomes the default one; you can add several stations per agent.

  4. Once validated in PASHAS, the agent should close and reopen AGOA — access becomes available immediately.

Exceptions: native AGOA accounts

Some Air France/KLM users use AGOA native accounts instead of HABILE SSO:

  • Air France Ground Handling users working on Air Corsica (XK) flights in AJA, ORY, and BIA use AGOA native accounts, and their access is managed directly by Tarmac Technologies.

  • Air France/KLM users in SFO may also have AGOA native accounts, as they have access to specific functionality currently available only at SFO.

If something goes wrong

If a user has trouble configuring HABILE or PASHAS, ask them to liaise with their area team, or contact Lucien Labet, who is responsible for the HABILE platform. Tarmac Technologies does not manage HABILE accounts or user access.

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