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How can I limit access to a task in AGOA for my users?

You can limit access to specific tasks by using Task Access Management rules based on a user’s position and the company they belong to, so different roles only see and edit the tasks relevant to their work.

With Task Access Management enabled, you can control which tasks are visible or editable based on:

  • The user's position (for example, Passenger Service Agent, Bag Delivery Agent, Ground Ops HQ)

  • The user's company

Example configurations:

  • Bag Delivery Agents can see and work only the Bag Delivery task.

  • Passenger Service Agents can access all Above the Wing tasks.

  • A TRC responsible for sending the report can be granted access to all tasks, to complete and close the turnaround.

To set up Task Access Management rules, see How do I set up Task Access Management in Backoffice?

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