To add a new field to a task, change a task, or update what you see in Analytics, contact our support team or your Tarmac account manager. We set up the change for you.
What happens
We add the new field (additional information) to the task. It is available from the next flights.
We update Analytics so the new information can be followed there too.
Task descriptions are the same for all customers and stay in English, so they can't be changed for one station.
What to include in your request
The airport and airline concerned.
The task where the field should appear.
The name of the field and the kind of answer you expect (for example a number, a text, a time, or a checkbox), and whether it must be completed.
Send it to [email protected]
Tip for free-text fields
When agents fill a free-text field, such as a GPU number, they should always type the value in exactly the same way. Otherwise, the statistics count the different spellings as separate values.