Reports
Questions related to the Reports section of the Backoffice
6 articles
- How can I check whether a turnaround report has been sent?Open the AGOA FIDS page in a web browser: it shows whether the report of each turnaround was sent. This isn't available in the mobile app yet.
- How can I change the order of my tasks in the AGOA report?When two timings have the same time, AGOA orders them automatically in the report. To show one first, record it one minute earlier.
- Why are some fields blank in my turnaround report?A turnaround report only shows the task timings selected in its configuration. Select the missing tasks under Task Timings in the Backoffice Reports section.
- Who receives the AGOA reports, and how do I change the recipients?AGOA reports go to the email addresses set as recipients for each airline and airport in Backoffice > Reports, where you can add or remove them.
- Can I customize my AGOA report?Report formatting is configured per airport. You can customize what appears in the report by selecting which task timings to include and by adding Report Information fields that users complete…
- How can I create an AGOA report?Create a turnaround close report in Backoffice by selecting the applicable airport and airline, choosing which task timings to include, and defining the report recipients.