AGOA reports (called Turnaround Close Reports in the Backoffice) are sent to the email addresses set as recipients for each report in the Backoffice. Each airline and airport combination has its own distribution list.
The first list is set up with your management when AGOA is implemented in your operations. After that, you, your manager or your Tarmac account manager can update it at any time.
To add or remove report recipients:
In the Backoffice, go to Reports.
Find the report for the relevant airline and airport, then click the Edit icon.
In Report Recipients, enter all the email addresses in the E-mail addresses field, separated by commas. To remove a recipient, click the X next to their email address.
Scroll to the bottom of the page and click Save.
The new list applies to the reports generated for that airline and airport. Make sure you are editing the correct combination before you save.
If no report configuration exists yet for that airline and airport, create one first: see How can I create an AGOA report?
If you don't have access to the Reports section, ask your AGOA administrator to update the recipients for you. For more help, contact our support team at [email protected].