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What is a vendor?

A vendor is a contact entry you create in AGOA and link to a specific task (and optionally an aircraft type) so operational users know who to reach for that activity.

In the Backoffice, you can create vendors in the Vendors section — a shared contact list accessible to users on mobile.

Each vendor can include one or more contact methods (phone number and/or email) and can be linked to a specific task (for example, Fueling), optionally restricted by aircraft type. This lets agents quickly see who to contact when an issue comes up on a given task.

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