Station
Questions related to AGOA Station
16 articles
- What are the colored dots in AGOA?A colored dot on a task bar indicates the presence of additional information
- What are the “Messages” next to the Comments?In a task view, the message box allows you to contact vendors
- What do STA, ETA, STD, etc. stand for on AGOA?There are a few acronyms you should know about in AGOA
- When do I receive alert notifications in AGOA?You are automatically subscribed to a turnaround’s notifications upon entering it
- What does it mean when a timing is highlighted in blue?A timing or an additional information that is highlighted in blue means it was filled automatically
- What should I do if I forgot my AGOA password?If you forgot your password, you need to reset it in the Backoffice Users section
- My arrival and departure flights are separated in AGOA — what should I do?The arrival and departure flight of a turnaround can be separated in AGOA for a few reasons.
- Why can’t I reset or change a task timing (Start/Finish)?There are 4 scenarios preventing you to reset or change a task timing
- When should I deactivate a task?You should deactivate a task when it is not relevant in the context of your turnaround.
- What should I do if a task is not applicable?You can set a task as Not Applicable in two ways.
- Who receives the flight reports generated by AGOA?The distribution list is set on the Backoffice. You need specific right to access to this console.
- I cannot find my flight on AGOA — what should I do?There are a few reasons why your flight might not be accessible from AGOA
- What should I do if I cannot send my turnaround report?To send a report, you should have filled every mandatory timing and additional information.
- Where can I find who deleted a comment or a picture?Please contact us to find out the author of an action in AGOA.
- Where can I find the version of AGOA installed on my device?Find the current version of AGOA installed on your mobile device
- What does a task bar show in AGOA?In your turnaround, each line contains a task with useful information