AGOA
All questions related to the AGOA web or mobile app
17 articles
Station
Questions related to AGOA Station
What are the colored dots in AGOA?A colored dot on a task bar indicates the presence of additional information
What are the “Messages” next to the Comments?In a task view, the message box allows you to contact vendors
What do STA, ETA, STD, etc. stand for on AGOA?There are a few acronyms you should know about in AGOA
When do I receive alert notifications in AGOA?You are automatically subscribed to a turnaround’s notifications upon entering it
What does it mean when a timing is highlighted in blue?A timing or an additional information that is highlighted in blue means it was filled automatically
What should I do if I forgot my AGOA password?If you forgot your password, you need to reset it in the Backoffice Users section
My arrival and departure flights are separated in AGOA — what should I do?The arrival and departure flight of a turnaround can be separated in AGOA for a few reasons.
Why can’t I reset or change a task timing (Start/Finish)?There are 4 scenarios preventing you to reset or change a task timing
When should I deactivate a task?You should deactivate a task when it is not relevant in the context of your turnaround.
What should I do if a task is not applicable?You can set a task as Not Applicable in two ways.
Who receives the flight reports generated by AOGA?The distribution list is set on the Backoffice. You need specific right to access to this console.
I cannot find my flight on AGOA — what should I do?There are a few reasons why your flight might not be accessible from AGOA
What should I do if I cannot send my turnaround report?To send a report, you should have filled every mandatory timing and additional information.
Where can I find who deleted a comment or a picture?Please contact us to find out the author of an action in AGOA.
Why does my AGOA Web page always open at the same date?Check the URL of your bookmark.
Where can I find the version of AGOA installed on my device?Find the current version of AGOA installed on your mobile device
What does a task bar show in AGOA?In your turnaround, each line contains a task with useful information