If an activity that AGOA asks you to follow does not take place, or does not apply to your turnaround, mark this task as Not applicable (also called deactivating the task). Don't leave it as Did not start / Not Completed.
For example, deactivate the Bag Search task if there are no no-shows at the gate.
How do I mark a task as Not applicable?
On iOS: swipe the task from right to left, all the way to the end of the row.
On Android: swipe the task, then confirm Not applicable in a second step.
On mobile and on web, you can also toggle the checkbox to the right of the task name inside the task view.
How do I make a task applicable again?
Repeat the same steps.
What happens if I leave a task as Did not start?
The task stays open. You can't send the turnaround report until every task is either completed (on time or late), or marked as Not applicable. To learn more, see What should I do if I cannot send my turnaround report?