Can I store the same piece of additional information twice?

Modified on Mon, 3 Oct, 2022 at 5:36 PM

The short answer is you could, but you should not.


You could be tempted to record the same information in two separate tasks, for accessibility reasons amongst others.

However, storing the exact same information twice means twice the work for your agents, and it risks corrupting data later provided to the Analytics platform.

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