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There is data I can see in AGOA but not in Analytics — what should I do?

If data is available in AGOA but not in Analytics, first check your filters and refresh the dashboard. If the issue persists, contact AGOA support to add or correct the Analytics analysis.

If data is missing from Analytics, follow these steps:

  1. Check the selected time range and any active filters. Clear filters if needed to make sure the data isn't being excluded.

  2. Refresh the dashboard using the refresh button in the top-left corner, then check the panel again.

  3. If the missing data was recently added in AGOA, wait for the next Analytics update — data is updated every hour.

  4. If the issue persists, contact AGOA support through your usual channel.

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